MPTC’s Mobility unit serves highly mobile customers inside, outside its tollways
By: Business World, as seen on https://www.bworldonline.com/mptcs%E2%80%AFmobility%E2%80%AFunit%E2%80%AFserves%E2%80%AFhighly-mobile-customers-inside-outside-its-tollways%E2%80%AF/, January 24, 2022.
A new company is now actively serving the huge wants and needs of a widening base of customers inside and outside its network of tollways in Luzon and soon the Visayas, principally enabled by digital solutions and innovations.
MPT Mobility is a subsidiary firm of the Metro Pacific Tollways Corp. (MPTC), the latest addition to the growing list of firms under the umbrella of the MVP Group of Companies.
MPT Mobility is expected to “play a key role in the sustainability of businesses associated with transport and travel infrastructure and digitalization,” declared Rodrigo Franco, MPTC president and CEO, adding that this digitally-enabled firm will respond to the growing needs of motorists.
“Digitalization is inevitable,” said Raul Ignacio, MPT Mobility president and general manager, adding: “We want to be at the forefront of leveraging its adoption and transcend our core tollways business, using the latest digital technology.
MPT Mobility is MPTC’s vigorous response to two game-changers in the market: one, the quick formation of new customer habits built around greater and more convenient mobility, and, two, the quick rise of technology-driven innovations that are flooding the market with new products and services, as well as creating new buying habits, Mr. Franco said.
In an earlier management summit of the MPTC Group, top executives took note of the irreversible trend toward product and service innovations prompted by a fast-changing digital world. “We have identified new products and services outside our core expressway business,” Mr. Franco disclosed.
MPT Mobility is a conglomeration of business units that offer digitally driven solutions. It includes the MPT OneHub as the centralized customer response organization, Easytrip Services Corp to handle RFID account management, MPT Drive & Dine to develop, operate and maintain motorist rest stops, DibzTech for tech-enabled parking solutions, SpotOn Advertising for highway advertising, and Southbend Express for roadside and general services.
MPT Mobility will soon launch MPT DriveHub to become the digital face of the MPTC Group and the enabler of online mobility-related services. There are other mobility services currently being developed including Smart City solutions.
“The digital solutions our business units will offer are all about improving mobility for our people,” Mr. Ignacio said, adding, “addressing a variety of customer needs and providing life conveniences via a digital interface.”
MPTC is the country’s largest tollway builder and operator, presiding over the North Luzon Expressway (NLEX), Subic Clark Tarlac Expressway (SCTEX), Subic Freeport Expressway (SFEX), Cavite Expressway (CAVITEX), Calamba Laguna Expressway (CALAX), Cebu Cordova Link Expressway (CCLEX) — and soon the NLEX Connector.
Abroad, MPTC operates expressway networks in Indonesia and Thailand.